Privacy Policy

Last updated: May 26, 2026

This Privacy Policy describes how Ferla Response Ltda ("we", "us", "Safe Payment") collects, uses, stores and protects information about you when you visit our website or make a purchase through our platform.

1. Information We Collect

1.1 Information you provide directly

When you make a purchase, we collect:

• Your full name (as entered at checkout);
• Your email address (used to deliver your product and receipts);
• Your billing address (required by card networks for fraud prevention);
• Payment information: card details are collected and processed exclusively by our payment processor Stripe; we never see or store your full card number, CVC or expiration.

1.2 Information collected automatically

When you visit our website, we may automatically collect:

• IP address and approximate geographic location;
• Browser type, operating system and device identifiers;
• Pages visited, time spent on each page and referring URLs;
• Anonymous analytics data used to improve the Service.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process your purchases and deliver the digital products you ordered;
• To send you transactional emails (receipts, download links, refund confirmations);
• To provide customer support and respond to inquiries;
• To detect and prevent fraud, abuse and security incidents;
• To comply with legal and regulatory obligations;
• To improve and optimize our website and product offerings.

3. Sharing of Information

We do not sell, rent or trade your personal information to third parties. We share information only with the following categories of service providers, strictly as needed to operate the Service:

• Stripe, Inc. — for payment processing. Stripe is a PCI-DSS Level 1 certified provider. Their privacy policy is available at stripe.com/privacy.
• Hostinger International Ltd — for website hosting and email delivery.
• Analytics providers — for aggregate, anonymous usage analytics.

We may also disclose information if required by law, court order, or to protect the rights, property or safety of Ferla Response Ltda, our customers or others.

4. Cookies and Tracking Technologies

We use a small number of cookies and similar technologies to:

• Maintain your session as you navigate between pages;
• Remember your preferences (such as language);
• Measure aggregate usage and conversion analytics.

You can disable cookies through your browser settings. Doing so may affect certain functionality but will not prevent you from making purchases.

5. Data Retention

We retain purchase records (including name, email, and payment metadata) for as long as required by applicable tax and accounting laws — typically five years from the date of purchase. Other data is retained only for as long as necessary to fulfill the purposes described in this Policy.

6. Your Rights (LGPD / GDPR)

Depending on your jurisdiction, you may have the following rights:

• The right to access the personal data we hold about you;
• The right to request correction of inaccurate data;
• The right to request deletion of your data, subject to legal retention requirements;
• The right to object to or restrict certain processing activities;
• The right to data portability;
• The right to withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, contact us at mkt.moneyclub@gmail.com.

7. International Data Transfers

Because we operate globally and use third-party service providers (such as Stripe) headquartered outside of Brazil, your information may be transferred to and processed in countries other than your country of residence. We rely on appropriate legal safeguards — including Standard Contractual Clauses — to protect your data during such transfers.

8. Security

We implement reasonable administrative, technical and physical safeguards to protect your information against unauthorized access, alteration or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

The Service is not directed to children under 18, and we do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us so we can promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. We encourage you to review this Policy periodically.

11. Contact

For any questions, requests or concerns related to your privacy or this Policy, please contact:

Ferla Response Ltda
Data Protection Officer
Email: mkt.moneyclub@gmail.com
Curitiba, PR — Brazil